I recently bought a BMW Scanner 1.4.0 scanner from obd2eshop, a Chinese OBD2 tool seller. The tool Was shipped to my house 13 days after I placed the order. But I had a problem using the tool the first day. It seemed the tool was damaged.
Since it was a US$21.99 tool, yeah, very cheap, most sellers would not deal with the problem but ask me to buy a new one. But still I would like to take a chance and let the after service help me. Different from other sellers, obd2eshop kindly send two technicians to help me diagnose the problem. It turned out to be a small problem about the software installation. After Mr. Peng fixed it for me, my BMW Scanner can work normally then.
Although it was a small problem, I would like to thank obd2eshop for its good after service and responsible technicians. Also, I would like to recommend the seller to everyone that read this article!